Help with Beat the House
Most questions are about why the app marked something wrong. Those are the interesting ones, and they are answered first.
Not covered here? Email kenfitz3@gmail.com and include your iPhone model and iOS version.
The Strategy Rating
Why does my rating say "Provisional"?
You have not played many decisions yet, so the rating can still swing a long way on a single hand. It steadies as you play. Nothing about the scoring changes when the label goes away — it is a warning about how much to trust the number, not a different number.
What does "Experience" mean? Why not a number?
Experience says how much recent play stands behind your current rating: Limited, Developing, Established or Extensive. It is a word rather than a count because a count would sit at the top of the scale forever once you got there, which tells you nothing useful.
Individual sessions still report their exact decision count, which is genuinely informative.
What is "Difficulty" measuring?
How hard the decisions you met were to remember, averaged across the session and scored from one to five. Not how much money was on them. A hard twenty against a six is the easiest call at the table and the most profitable, and it scores one. Nine-nine against a seven costs almost nothing either way and scores five, because almost everybody gets it wrong the first time.
Why did my rating go down after a good session?
Your current rating reflects your recent play, so a session that was good but not as good as your recent average will nudge it down. The figure beside it on the summary is the movement — your rating after the session minus your rating before it.
Why do Learning and Game Play have separate ratings?
They are different exercises. Learning corrects you as you go; Game Play does not. Pooling them would flatter one and punish the other, so the app keeps two ratings and never mixes them.
Does losing money hurt my rating?
No. Bankroll and card luck have no effect at all. A session where you played every hand correctly and lost the lot rates exactly as well as one where you played every hand correctly and won.
Calls the app marked wrong
I split a pair of tens and it said that was a mistake.
It was. Splitting is by card value, so King-Queen is a pair of tens and the table will let you split it — but twenty is already a winning hand and breaking it up is a losing play. The app offers the split because a real table does. Withholding the option would train you for a table that does not exist.
Why is hitting a hard 16 against a ten correct? I always bust.
You do, often. You lose more often by standing. Both plays are bad; hitting is less bad, and basic strategy is about picking the least costly option rather than a comfortable one.
Why is insurance never offered?
Because it is a side bet, and basic strategy declines it every single time. Presenting it as a normal option would teach a habit worth unlearning, so the app leaves it out entirely.
The chart disagrees with one I found online.
Basic strategy depends on the exact rules in play. This app deals a four-, six- or eight-deck shoe with the dealer standing on soft seventeen, and the chart is indexed to precisely those rules. A chart for a single-deck game, or one where the dealer hits soft seventeen, differs in about a dozen cells and would be wrong here.
The Apple Watch app
The watch app has not appeared.
Open the Watch app on your iPhone, scroll to Available Apps, and tap Install next to Beat the House. Even with automatic installation switched on, watchOS installs when the watch is charging and in range rather than straight away.
My watch says "Not rated yet" but I have a rating on my phone.
The watch is given its rating by the phone rather than working one out for itself. Open the app on your iPhone with the watch nearby and it will come across.
I finished a drill and my rating has not moved.
If the summary said "decisions saved — your rating updates when your phone is back in range", the drill is safe on the watch and waiting. Bring the two together and it will sync itself. Nothing is lost, and a drill that syncs twice is only ever counted once.
Tapping the complication does not start a drill.
It should open straight onto the first decision. If it lands on the rating screen instead, make sure the watch app is up to date — open the Watch app on your iPhone and check for a pending update.
Why can I not play a real game on the watch?
Betting, bankroll and chips belong to Game Play and stay on the phone. A drill measures decisions and nothing else, which is what makes it worth doing in ninety seconds.
The game itself
These are the rules every hand is dealt and graded under.
| Decks | Four, six or eight, chosen per session |
|---|---|
| Dealer | Stands on soft 17 |
| Blackjack pays | 3 : 2 |
| Double | Any two cards |
| Double after split | Allowed |
| Splitting | By card value; up to three splits |
| Split aces | One card each, no re-splitting |
| Surrender | Not offered |
| Insurance | Not offered |
Erasing your history
Settings has an option to erase all training history. It removes every session, hand and decision from the device permanently, and cannot be undone. Your ratings rebuild from whatever you play next.
Still stuck?
Email kenfitz3@gmail.com. Telling us the hand — your cards, the dealer's upcard, and what the app said — makes it far quicker to answer.